Ó£ÌÒɬ¸£Àû¼§

Loading…
  • calender-icon Event
  • Posted: 11 Apr 2024

How to create an in-life customer experience that increases consumer understanding and support

23
Apr
2024

  • Calender-Icon Time: 11:00 - 12:00
  • Location-Icon Location: Webinar
  • Admin-Icon Organised By: Eligible
  • Currency-Icon Free to attend

A free webinar hosted by Eligible

Join us on the 23rd of April, where we will share with you how personalised communication can significantly impact customer advocacy, retention, and overall understanding throughout the mortgage servicing journey. We will delve into real-world examples and strategies that have proven successful in enhancing the borrower experience.


No matter what role you are in, if you are interested in the below, we would love to welcome you.

  • Understanding the Importance of Personalised Communication in Mortgage Servicing
  • Leveraging AI for Engaging and Nurturing Customers
  • Case Studies: Demonstrating the Impact of Personalised Communication

Who is Eligible?
Working with Lenders and Building Societies managing 90 billion in mortgages, with over million borrowers, is a consumer-first servicing white-label solution for the mortgage market, providing a fully responsive consumer platform that uses AI to engage and nurture customers.    


  agenda.pngDate:
  Tuesday, 23rd April 2024

sessions-(1).png  Timings:
  11:00 - 12:00

Currency-image.png  Cost:
  Free to attend

register.png  Register: 
  Complete the  to secure your place.
          
contact.png  Contact:
  Please direct any enquiries to: toby.hughes@eligible.ai or sam.harhat@eligible.ai
 

Event Summary

  • Tuesday, 23 April 2024
  • 11:00 - 12:00
  • Free to attend

You may also be interested in...

  • BSA.IndustryPublication Research & Reports
  • Banking & Payments

The Social Value of the Building Society Branch Network

The Building Societies Association commissioned RealWorth, a social value consultancy, to carry out a study which examines the social value generated ...

BSA Card
  • BSA.IndustryPublication Research & Reports
  • Conduct Risk & Regulation

The burden of regulation

The BSA report shows that the cost of compliance is considerably higher for smaller societies than for larger societies.

BSA Card
  • BSA.IndustryPublication Research & Reports
  • Banking & Payments

Building Societies Report 2025

Whitecap Consulting, in collaboration with the Building Societies Association (BSA) and a group of key stakeholders, has published the Building Societ...

BSA Card
  • BSA.PressRelease Press Release
  • Savings

Broken boilers beat bucket list holidays as biggest reason for saving

New research from the University of Bristol’s Personal Finance Research Centre, reveals Britain’s savings habits reflect ongoing cost pressures, with ...

  • BSA.IndustryResponse Industry Response
  • Audit & Taxation

BSA response to Draft legislation: Better use of new and improved third-party data 2026

The BSA has responded to the HMRC consultation "Draft legislation: Better use of new and improved-third party data". You can read our response here. ...

BSA Card
  • BSA.IndustryResponse Industry Response
  • Audit & Taxation

BSA response to BBSI Reporting - Better Use of Third-Party Data 2025

The BSA responded to the HMRC consultation "Better Use of New and Improved Third-Party Data to Make It Easier to Pay Tax Right Time" on 21 May 2025 wh...

BSA Card
  • BSA.IndustryPublication Research & Reports
  • Savings

Understanding the reasons for and barriers to saving

Saving is a cornerstone of financial resilience, yet many UK households struggle to build even modest buffers.

BSA Card
  • BSA.Event Event
  • Audit & Taxation

Audit and Accounting Seminar

After another successful event in 2025, and responding to delegate feedback, this year's annual update will take place in London. The full-day e...

BSA Card
  • BSA.Event Event
  • Mortgages & Housing

Annual Meet-up for Mortgage Professionals

Join us for the BSA's Annual Mortgage Meet-up, bringing together mortgage professionals from across the sector for a day of insight, discussion and ne...

BSA Card
  • BSA.PressRelease Press Release
  • Mortgages & Housing

Without action, home ownership is set to become Britain's biggest financial divide

Building societies and credit unions are well placed to help people navigate growing financial pressures because they are built around long-term custo...